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Lessons from the brands redefining retails in the omnichannel era.
Download the reportEd Hardy is a brand in the UK market bold enough not to let the aftermath of Brexit get in the way of its ambitious plans to reimagine itself from the iconic streetwear visionary it once was in the early 2000s. A fashion brand, inspired by the renowned tattoo artist, Ed Hardy serves as a prime example of how agile navigation of these changes can lead to remarkable success.
Despite lying dormant for a number of years, Ed Hardy is a brand that has a strong, enduring legacy and relevance with many consumers. Once a powerhouse in the fashion industry with gross sales at its peak of US$700 million, the new owners wanted to re-establish Ed Hardy across the EU and the UK. Key to achieving this was capitalising on the significant latent awareness and heritage associated with the retailer, while also attracting a new, younger audience.
Ed Hardy planned to achieve its ambitious global growth goals through initiatives such as collaborations with other culturally relevant brands, substantial product diversification and building a presence at key fashion weeks. With a target demographic including young streetwear enthusiasts (18-25 years) as well as consumers aged 25-35 who were more likely to be affiliated with the brand in its previous peak, it needed a versatile, multichannel approach to fulfilment and logistics.
The challenge, of course, was that Ed Hardy faced the already substantial task of re-establishing its market presence in a post-Brexit era. Like many other retailers, it was confronted with a range of post-Brexit complexities servicing EU customers from UK-based centres.
This was exacerbated by territories like Germany and the Netherlands being identified as key growth markets. The required split between the UK and EU markets, therefore, meant re-evaluating logistics to avoid increased customs charges, shipping delays, and regulatory hurdles that could impede Ed Hardy’s reach to vital customer bases across mainland Europe.
Ed Hardy's success in overcoming post-Brexit challenges was its strategic partnership with fulfilmentcrowd, an international fulfilment services and tech provider that is highly experienced in supporting fast-growing retail brands and handling logistics across global markets. The collaboration proved pivotal for several reasons:
• Localised distribution: By establishing a warehouse in Germany, as well as a UK base , Ed Hardy could service its EU customers more effectively. This move not only mitigated the impact of Brexit-related trade barriers but also allowed for faster shipping times and reduced costs - crucial factors in maintaining customer satisfaction and competitiveness.
• Diversified product access: With fulfilmentcrowd's support, Ed Hardy could diversify its product offerings. The localised distribution centres enabled the brand to offer a wider range of products tailored to regional tastes and preferences, which is essential in fashion retail. This was particularly important as Ed Hardy introduced different product ranges targeting different segments of its audience.
• Scalability and flexibility: The partnership provided Ed Hardy with the scalability needed to adapt to changing market demands and consumer trends rapidly. This flexibility proved vital in the fast-paced fashion industry, where trends and consumer preferences shift abruptly.
• Data-driven insights: fulfilmentcrowd's advanced logistics and data analytics tools offered Ed Hardy valuable insights into customer behaviour and market trends. This data-driven approach enabled more informed decision-making regarding inventory management, product development, and marketing strategies.
Ed Hardy is now one of the fastest-growing companies in the UK, setting its sights on getting back to previous levels of revenue. The brand's success story underscores the importance of agile and adaptable fulfilment strategies in the post-Brexit retail landscape. Brands that quickly realigned their logistics and distribution networks have been able to maintain continuity, minimise disruptions, and even capitalise on new opportunities arising from the changing market dynamics.
The story of Ed Hardy’s resurgence also highlights the significance of partnerships in tackling complex international trade environments. By collaborating with fulfilmentcrowd, Ed Hardy not only overcame logistical hurdles but also gained a strategic ally in its quest for global expansion.
The post-Brexit era has undeniably reshaped the landscape of international trade and retail. By embracing change and leveraging strategic partnerships in fulfilment and logistics, brands like Ed Hardy are not only weathering the storm, but are emerging stronger.
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