Our Customers' Success Stories: Luxurious Look

Let’s hear it for the Look!

Our incredible client, Luxurious Look, pride themselves on being your online experts for luxury, high-end hair care with an added flourish of expert service. And experts they certainly are.

As a band of hair-care professionals, the team at Luxurious Look have many years of experience in the hair industry between them and so they (and only they) can give you the high-quality products for your hair. They try and test the products themselves you know? That way, they only stock the best, nourishing products for your locks.

Of course, at the time of Luxurious Look's fast-paced growth, they needed a hassle-free fulfilment provider that could grow with them and also provide an exceptional Luxurious Look-standard unboxing experience for their customers. That’s where we helped out!

Enter fulfilmentcrowd...

After doing some digging as to the best order fulfilment partner out there, when they needed to keep up with their growth, Luxurious Look discovered us! Before fulfilmentcrowd, they weren’t meeting the service levels that they wanted to be meeting. Every touchpoint of ours that Luxurious Look came into contact with has met their service level goals - particularly, and very importantly, when it comes to getting orders out to customers quickly.

“We have really happy customers, you’ve only got to look at our Trustpilot to see how many of our customers talk about the great delivery, the way things are packaged, and this gets fed back to us time and time again!" - Catherine, Marketing Manager at Luxurious Look 

Luxurious Look have received high praise and all the positive vibes from their happy customers regarding speedy delivery and how visually beautiful their orders look once they unbox them - especially when it comes to the stunning packaging of the bespoke gift sets from Luxurious Look that are lovingly packaged by our amazing fulfilmentcrowd packing team!

Stratospheric heights and beyond

It is without doubt that we at fulfilmentcrowd have strived to achieve greatness for our customers - and Luxurious Look is of course no exception. With an increase in positive feedback from their valued customers about how their unboxing experience was made exceptional, we feel that we have achieved the greatness we set out to, together, and we shall continue to do so!