Turtle Wax & fulfilmentcrowd: Shining through with a fulfilment powerhouse

Since its invention of the first-ever bottled car wax in 1946, Turtle Wax has been the go-to name for car care enthusiasts and professionals alike. With accolades like the “Most Innovative Brand in Car Care”, they’re trusted by DIY detailers and professional valeters worldwide to keep things gleaming.

When Turtle Wax set its sights on global expansion, they knew they needed an omnichannel approach. Selling across major retail giants and direct-to-consumer (DTC) platforms like Amazon, eBay, and their own Shopify-powered site meant dealing with complex logistics - and that’s where fulfilmentcrowd stepped in.

Link title: The Challenge: Managing a complex omnichannel strategy (this will not show on the frontend)

The Challenge: Handling a slick omnichannel strategy

Scaling up isn’t easy when you're juggling multiple channels, a massive product range, and Amazon's high standards. Turtle Wax’s strategy required a fulfilment partner who could:

Offer fully flexible storage for their broad SKU range.
Meet the compliance requirements of Amazon's SFP and DF programs.
Scale quickly to handle increased demand and new market launches.
Integrate seamlessly with their various sales channels, including their own website, Amazon, and eBay.

The challenge was not just in managing the volume of orders, but also in adhering to Amazon’s stringent same-day dispatch and shipping standards, which are critical for ensuring customer satisfaction and maintaining a high seller ranking on the platform.

In other words, Turtle Wax needed a fulfilment solution as polished as their brand.

"Agility has been a key part of our growth strategy as we look to adapt rapidly and efficiently to changing consumer behaviours and preferences. We’ve taken a multichannel approach that spans in-store and online, including our own website, eBay, and Amazon."

Jon Fawcett, Director of Global eCommerce at Turtle Wax

Link title: The Solution: Scalable, Pan-European fulfilment by fulfilmentcrowd (this will not show on the frontend)

The Solution: Scalable, Pan-European fulfilment by fulfilmentcrowd

To bring Turtle Wax’s ambitious vision to life, fulfilmentcrowd provided solutions tailored to their needs.

Pan-European Fulfilment Network

With fulfilmentcrowd’s centres in France, Germany, and the Netherlands, Turtle Wax was primed for seamless European expansion. One technology platform ties it all together, making cross-border operations a breeze.

Location advantage

Our Manchester fulfilment centre, perfectly positioned for late dispatch to Royal Mail and Evri hubs, enables same-day shipping compliance with Amazon’s standards and keeps customers happy.

Around-the-clock operations

The Manchester centre’s 24/7 hustle means Turtle Wax can offer a late cut-off for orders—essential for staying on Amazon’s fast-paced radar.

Amazon integration expertise

fulfilmentcrowd’s platform is fully plugged into Amazon’s ecosystem, including FBA, FBM, SFP, Vendor, and Direct Fulfilment. This integration ensures that Turtle Wax meets Amazon’s service standards without a hitch.

Flexible storage space

With 130,000 sq ft of adaptable space in Manchester, fulfilmentcrowd can scale up to store Turtle Wax’s expanding lineup, handling demand spikes with ease.

Link title: The Results: Efficient blobal expansion and increased brand exposure (this will not show on the frontend)

The Results: Smooth global expansion and enhanced brand exposure

Thanks to fulfilmentcrowd, Turtle Wax shipped over 150,000 products last year to 120+ countries with a stunning 99.7% same-day dispatch rate. They’ve built their UK-based DTC operations as a testing ground for initiatives that are now rolling out across Europe, making Turtle Wax a leader in delivering top-tier customer experiences.

"Turtle Wax is a great example of how logistics providers can work together to create cost-effective solutions for multi-channel retailers. Our respective technologies are fully integrated, teams working in co-operation, and operational procedures aligned."

Paul Taylor, Chief Operating Officer at fulffilmentcrowd

Link title: Looking Ahead: Continued expansion and innovation (this will not show on the frontend)

Looking ahead: Driving forward with expansion and innovation

As Turtle Wax adapts to market shifts, their partnership with fulfilmentcrowd remains central to their growth. With a pan-European network, cutting-edge tech, and scalable solutions, Turtle Wax is geared up to keep delivering stellar service and innovative products across the globe.