DIY, pet and garden fulfilment

Global fulfilment for ambitious DIY, Pets and Garden brands.

How it works

Multichannel growth

The DIY, pets and garden market has experienced an exponential rise, propelled by factors such as increasing urbanisation, rising disposable income, and a growing trend of DIY home improvement and the rise in people working from home.

Soaring opportunity

With a projected market revenue of £567 billion in 2023, and an expected CAGR (2023-2027) of 9.43% resulting in projected market volume of £813 billion, a substantial opportunity sits at the heart of this lucrative market.

Added value solutions

With significant added value solutions, global capabilities and fulfilment experts with 30+ years of experience, we can help with custom D2C and B2B fulfilment solutions servicing 150+ end markets from 15 high-volume fulfilment centres.

“Our growth is geared around our unique capability to ship goods B2B on pallets and DTC in parcels from a common stockholding and software platform.”

Michael Holden, Supply Chain Director at Ultimate Products

£166m group turnover in 2023

30% of total sales are EU business

2500+ products across 6 brands

“We’re working with fulfilmentcrowd to enter exciting new markets and ensure we're delivering exceptional experiences for our customers.”

Jon Fawcett, Director of Global eCommerce at Turtle Wax

150,000+ items dispatched in 2023

120+ countries distributed to

99.7% same-day dispatch

"eCommerce operations are fully optimised for the product mix and the centre is proximal to our national distribution centre.”

Neil Hodgkiss, Head of Digital at Jollyes

55% YoY increase in EBITDA

34% increase in annual sales

75 minute shipping time after checkout

Outsourced fulfilment

One partner, one network, one platform - unlimited possibilities

Outsourcing fulfilment with fulfilmentcrowd is a strategic decision that can significantly benefit brands seeking a reliable and efficient solution for their order fulfilment needs.

As a leading fulfilment service provider, fulfilmentcrowd offers a comprehensive range of services designed to optimise the entire fulfilment process. With a network of strategically located fulfilment centres, fulfilmentcrowd enables businesses to easily reach customers worldwide.

Centres of excellence

Order fulfilment centres designed with you in mind

Pick accuracy and high-order volumes sit at the heart of our proprietary WMS, and each of our order fulfilment centres are equipped with the same technology and operational processes.

The fulfilmentcrowd network has multiple centres of excellence specialising in the handling of DIY, pets and garden products and operating semi-automated solutions, including our Magna Park and Matrix Park sites, specialising in high volumes, Amazon fulfilment solutions, product kitting and batch control.

Specialist capabilities

Added value solutions

Consumer demands are diverse and therefore, the market can be complex. Our 30+ years of experience in the field means that we have encountered every potential intricacy and have met these with solutions that don't just work, they excel.

Requirements ranging from simple D2C orders, to ad-hoc wholesale pallet deliveries to fast and efficient kitting and bundle building, fulfilmentcrowd can support with all routes to market.

We know that DIY, pets & garden products require that extra TLC, and we bare this in mind during our operations within each order fulfilment centre. Whether it's reworking container or pallet deliveries, creating product kits from single SKUs or operating FIFO and batch control, our sector experts are in position and are ready to support.

Our DIY, pets and garden team

Sector experts delivering operational excellence

Continuously staying up-to-date with the latest industry trends, regulations, and best practices, we take immense pride in the expertise and experience of our team members, who are well-versed in managing the unique product, packaging, and delivery requirements within the DIY, Pets & Garden industry.

Training, development and diligence are at the core of our operations, allowing us to adapt quickly to the market's evolving needs, and provide brands with cutting-edge solutions.

Omnichannel solutions

Servicing all routes to market

We understand the complexities of concurrently managing stock levels and distributing goods to consumers and businesses. fulfilmentcrowd offer unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Outsourcing to the right partner can reduce your costs, enhance service quality and expose your product to a global audience.

We work quick! We use our exceptional understanding and deep tech functionality to deploy custom fulfilment solutions at pace, opening doors to new markets at pace.

Got a question?

We've answered them below

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Absolutely. At fulfilmentcrowd, we offer bespoke integration solutions tailored to each brand. While we seamlessly integrate with major eCommerce platforms like Shopify and Magento, our expertise extends beyond that. With over 30 years in software development, our team of seasoned, in-house engineers specialises in building and implementing custom integrations for unique systems. We aim to deliver your integration swiftly and efficiently, without the high upfront costs often associated with custom solutions.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have extensive experience in shipping inventory to B2B and wholesale partners, and we already support many clients with similar needs. Our open API enables seamless integration with EDI and ERP systems, which our engineers incorporate during onboarding to streamline setup.

We expertly manage inbound stock flow to major B2B partners, retailers, and third-party marketplaces like Holland & Barrett, Zalando, ASOS, and even a variety of professional football clubs.

I need to integrate with a bespoke ERP system. Is this possible?

Yes, our unique capability lies in our skilled team of industry experts and engineers who specialise in custom integration solutions. With an in-house team of over 40 software engineers, we utilise sprint methodology to quickly build tailored integrations for our high-volume clients. We frequently work with large brands that use bespoke ERP systems as a core part of their operations, seamlessly connecting their tech stack with the fulfilmentcrowd platform for automatic data flow.

No project is too complex. Since 2001, we’ve delivered hundreds of proven solutions for custom ERP integrations.

Can I ship to my customers outside of the UK?

Yes, we offer cross-border shipping from any of our order fulfilment centres, providing a scalable solution for brands currently selling low-volume overseas orders or when slightly higher delivery costs fit within your margin.

For brands planning to expand into new regions or scale shipping outside their home market, we recommend locating part of your inventory closer to overseas customers. With 16 fulfilment locations across the EU, UK, USA and AU, we can streamline your international expansion, enabling your brand to enter new markets quickly—often within a few weeks.

DIY, pet and garden fulfilment

We're the fulfilment partner of choice for the

world's market leading brands

Multichannel growth

Soaring opportunity

Added value solutions

“Our growth is geared around our unique capability to ship goods B2B on pallets and DTC in parcels from a common stockholding and software platform.”

“We’re working with fulfilmentcrowd to enter exciting new markets and ensure we're delivering exceptional experiences for our customers.”

"eCommerce operations are fully optimised for the product mix and the centre is proximal to our national distribution centre.”

Let's discuss flexible commercials

Outsourced fulfilment

One partner, one network, one platform - unlimited possibilities

Centres of excellence

Order fulfilment centres designed with you in mind

Specialist capabilities

Added value solutions

Our DIY, pets and garden team

Sector experts delivering operational excellence

Omnichannel solutions

Servicing all routes to market

Got a question?

We've answered them below

Trusted by 250+ brands worldwide

Get in touch with a member of the team to find your perfect fulfilment solution