Order fulfilment services

Diversifying routes to market and ensuring these are well connected and working in harmony is the recipe for success. Being able to service all sales channels through one unified solution has a multitude of benefits, which is why we service diverse B2B channels as well as D2C as a core part of our offering.

We have significant B2B experience ranging from ad-hoc custom-order deliveries into independent retailers, regular bulk shipments direct to store/retail network or central DC, to reworking stock onto retail display units (RDUs) and shipping into supermarket chains – no project is too big, complex or diverse.

We work with a plethora of major retailers, supermarkets, wholesale partners, football clubs and third-party marketplaces and process shipments to bricks and mortar high street stores, central distribution centres and independent stockists as part of our bread and butter; day in, day out.

The fulfilmentcrowd platform sits at the heart of the operational ecosystem, whether that’s as a direct integration into an EDI, ERP or OMS or used on a manual basis to process bespoke custom orders, giving brands and platform users the ability to maintain full control of their routes to market, whilst we do the heavy lifting. Select specific sell-by dates and use the batch control tool to manage what stock, goes where.

We integrate with marketplaces across the globe, consolidating orders by DC, shipping either direct to consumer, or into central distribution centres producing compliant documentation and pre-advising delivery (ASN).

With one unified solution across 15 global locations, we specialise in deploying omnichannel and multichannel marketplace solutions across multiple locations worldwide, in unison with other go-to-market channels.

Amazon Vendor
Amazon FBA
Amazon FBM
Seller Fulfilled Prime
eBay
Bol.com
Cult Beauty
Asos
Zalando

Plus many more. Speak to an expert today to lean more. 

Customised solutions don’t have to begin and end at the packing bench. Our unlimited capacity and vast network means that we have the space and experts in place to build operational solutions to suit your business model.

Clean rooms offer controlled environments for sensitive or delicate products away from the main warehouse facility and are suitable for pharmaceutical products and delicate electricals.

We have a limited chilled storage offering within our UK network, maintained between 4-6 degrees and with a capacity of 20 cubic metres. Chilled storage is incredibly popular amongst health, lifestyle and supplement brands.

Our network also offers various other added-value solutions, such as a sewing hall based in our Borne fulfilment centre, built specifically for one of our clothing brand clients, supporting them to offer tailored clothing alterations pre-dispatch.

There are many reasons why kit building may be a crucial part of your sales strategy – perhaps to diversify your value proposition with a cost-effective entry into the brand, to cross-sell or up sell existing customers, or maybe for promotional purposes during key sales periods.

Our stock rework teams work around the clock on behalf of our clients to ensure stock is suitable for put-away, inclusive of the relevant barcodes, packaging and labelled fit for purpose and to complete alternative tasks to service all routes to market.

Stock rework services are charged per hour, managed within the fulfilmentcrowd platform and include the following services:

Assembly of product before checking into stock
Barcoding
Repackaging
Ensure inbound stock is compliant
Finalise product packaging
Break down cartons into single SKU items
Build kits and bundles
Quality control checks
Retail Display Unit (RDU) / Free Standing Display Unit (FSDU) build

After the covid-19 lockdown caused the subscription box concept to accelerate, a continuation in demand is strong, with 81% of households now signed up to at least one subscription, up from 65% in 2020*

Skincare, beauty and cosmetics, supplements, shaving and grooming and household cleaning products are consistent big-hitters in the subscription market – but how can we support brands to service their subscription customers?

Truth be told, it’s all in the tech. Through API integration with sales channels such as Shopify, or custom cart sites, regular orders are automatically pushed through to the fulfilmentcrowd platform, order management system (OMS) and warehouse management system (WMS) through the subscription cycle and orders are picked, packed and dispatched as usual.

*Cosmetic Business, 2022

We specialise in providing world leading 3PL services to high-volume, omnichannel brands that prioritise technology and operational efficiency. With a keen focus on inbound stock management and storage, we offer tailored solutions to streamline your supply chain processes.

Our experienced team ensures the seamless receipt and put away of stock, whether it's container, pallet, carton, or single SKU deliveries. Ship direct from manufacturer, we'll do the rest. Compliant stock will go straight into stock within 16 hours. Need support in prepping your stock for sale? We have a team of experts who can support with that, too. 

We understand the importance of time-sensitive operations, which is why we guarantee that compliant stock will be booked into our warehouses within 16 hours. We recognise the value of real-time visibility and transparency in inventory management. Through our proprietary fulfilmentcrowd platform, you'll have access to instant updates on the status of your inbound stock put away, ensuring you're always in control of your inventory.

Our UK network boasts a chilled storage facility at our SOIL-accredited fulfilment centre based in Chorley, Lancashire*.

Maintaining stock at a temperature between 4 and 6 degrees and with a total capacity of 20cbm, we can provide a controlled environment for storing temperature-sensitive products. This solution is popular with health, lifestyle and supplements brands looking to maintain product freshness and shelf life.

The same fulfilmentcrowd proprietary technology supports goods stored in the chilled facility, with the fulfilmentcrowd platform’s inventory management, order management and batch control systems in place. All stock is picked FIFO (first in, first out) unless a specific sell by date is selected on the fulfilmentcrowd platform when the order is placed.

*Please note – we do not offer frozen storage or temperature-controlled final mile solutions.