DIY, pet and garden fulfillment

Global fulfillment for ambitious DIY, Pets and Garden brands.

How it works

Multichannel Growth

The DIY, pets and garden market has experienced an exponential rise, propelled by factors such as increasing urbanisation, rising disposable income, and a growing trend of DIY home improvement and the rise in people working from home.

Soaring Opportunity

With a projected market revenue of £567 billion in 2023, and an expected CAGR (2023-2027) of 9.43% resulting in projected market volume of £813 billion, a substantial opportunity sits at the heart of this lucrative market.

Added Value Solutions

With significant added value solutions, global capabilities and fulfillment experts with 30+ years of experience, we can help with custom D2C and B2B fulfillment solutions servicing 150+ end markets from 15 high-volume fulfillment centers.

“Our growth is geared around our unique capability to ship goods B2B on pallets and DTC in parcels from a common stockholding and software platform.”

Michael Holden, Supply Chain Director at Ultimate Products

£166m group turnover in 2023

30% of total sales are EU business

2500+ products across 6 brands

“We’re working with fulfilmentcrowd to enter exciting new markets and ensure we're delivering exceptional experiences for our customers.”

Jon Fawcett, Director of Global eCommerce at Turtle Wax

150,000+ items dispatched in 2023

120+ countries distributed to

99.7% same-day dispatch

"eCommerce operations are fully optimized for the product mix and the center is proximal to our national distribution center.”

Neil Hodgkiss, Head of Digital at Jollyes

55% YoY increase in EBITDA

34% increase in annual sales

75 minute shipping time after checkout

Outsourced Fulfillment

One partner, one network, one platform - unlimited possibilities

Outsourcing fulfillment with fulfilmentcrowd is a strategic decision that can significantly benefit brands seeking a reliable and efficient solution for their order fulfilment needs.

As a leading fulfillment service provider, fulfilmentcrowd offers a comprehensive range of services designed to optimize the entire fulfillment process. With a network of strategically located fulfillment centers, fulfilmentcrowd enables businesses to easily reach customers worldwide.

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Centers of Excellence

Order fulfillment centers designed with you in mind

Pick accuracy and high-order volumes sit at the heart of our proprietary WMS, and each of our order fulfillment centers are equipped with the same technology and operational processes.

The fulfilmentcrowd network has multiple centres of excellence specializing in the handling of DIY, pets and garden products and operating semi-automated solutions, including our Magna Park and Matrix Park sites, specializing in high volumes, Amazon fulfilment solutions, product kitting and batch control.

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Specialist Capabilities

Added value solutions

Consumer demands are diverse and therefore, the market can be complex. Our 30+ years of experience in the field means that we have encountered every potential intricacy and have met these with solutions that don't just work, they excel.

Requirements ranging from simple D2C orders, to ad-hoc wholesale pallet deliveries to fast and efficient kitting and bundle building, fulfilmentcrowd can support with all routes to market.

We know that DIY, pets & garden products require that extra TLC, and we bare this in mind during our operations within each order fulfillment center. Whether it's reworking container or pallet deliveries, creating product kits from single SKUs or operating FIFO and batch control, our sector experts are in position and are ready to support.

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Our DIY, Pets & Garden Team

Sector experts delivering operational excellence

Continuously staying up-to-date with the latest industry trends, regulations, and best practices, we take immense pride in the expertise and experience of our team members, who are well-versed in managing the unique product, packaging, and delivery requirements within the DIY, Pets & Garden industry.

Training, development and diligence are at the core of our operations, allowing us to adapt quickly to the market's evolving needs, and provide brands with cutting-edge solutions.

Meet the team

Omnichannel Solutions

Servicing all routes to market

We understand the complexities of concurrently managing stock levels and distributing goods to consumers and businesses. fulfilmentcrowd offer unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Outsourcing to the right partner can reduce your costs, enhance service quality and expose your product to a global audience.

We work quick! We use our exceptional understanding and deep tech functionality to deploy custom fulfillment solutions at pace, opening doors to new markets at pace.

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Got a question?

We've answered them below

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Yes, we create bespoke solutions. It's our secret sauce! The likes of Shopify and Magento aren't the only platforms we integrate with.

With 30 years of software development experience under our belts, we specialize in providing tailored integration solutions for custom-built sales platforms. Our dedicated and highly skilled team of in-house engineers possess a wealth of experience (all with a minimum of 15 years of experience in the industry) in getting custom integrations built and implemented in a time frame you'll struggle to find elsewhere, and without the eye-watering upfront capital.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have lots of experience in this and we already support a number of our clients in shipping inventory to wholesale partners.

Our open API allows for seamless integration with EDI and ERP systems and our engineers can factor this into setup during onboarding.

We manage the inbound flow to many leading B2B partners major retailers and 3rd party marketplaces such as Holland & Barrett, Zalando, Asos and many different football clubs.

I need to integrate with a bespoke ERP system. Is this possible?

We have a unique capability, underpinned by a very skilled team of industry experts and engineers. We have an in-house team of 40+ software engineers who use sprint methodology to build custom solutions at pace for our portfolio of high-volume clients.

We have worked and continue to work with a number of large brands who have bespoke ERP systems at the core of their operations. Our teams build direct integrations into these platforms, allowing data to automatically flow between the fulfilmentcrowd platform and their bespoke tech stacks.

No project is too big or complex - we have deployed hundreds of tried and tested solutions since 2001.

Can I ship to my customers outside of the UK?

We offer cross-border shipping from any of our order fulfiment centres, which could prove the best solution for your brand if you are selling relatively low volumes overseas, or have a proposition where a slightly higher delivery cost works within your margins.

We do however, advise that brands who are looking to penetrate new regions or are shipping volumes outside of their home territory, locate part of their inventory within a key region close to their overseas consumer base. This is where we can add significant value - we have 15 locations located across the EU, UK and USA and can support clients in their expansion into new regions, making things happen in just a couple of weeks.