Health and lifestyle fulfillment

High-volume global fulfillment for ambitious health and lifestyle brands.

How it works

Multichannel Growth

With an expected market CAGR 2023-2027 of 10.9% and a predicted market value of £49.23billion by 2023, substantial opportunity sits at the heart of this market throughout both eCommerce and bricks and mortar retail.

Soaring Opportunity

Whether you sell vitamins, supplements, meal replacements, mental performance enhancers or anything in between, the market as a whole is reaching new heights, seeing substantial growth of 20% in 2022.

Added Value Solutions

With significant added value solutions, global capabilities and fulfillment experts with 30+ years of experience, we can help with custom D2C and B2B fulfilment solutions servicing 150+ end markets from 15 high-volume fulfillment centers.

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“fulfilmentcrowd have gone above and beyond. The trust we have in fulfilmentcrowd has been invaluable to us as a rapidly growing company.”

Davinia Taylor, CEO at WillPowders

99.9% same day despatch rate

60% YoY growth

25% reduction in shipping costs

“We worked with fulfilmentcrowd to optimize the size and location of our stock. Reducing delivery miles has significantly reduced our GHG emissions and helped the business become B-Corp accredited.”

Sean McKinney, Fulfillment Manager at Bambino Mio

Access to global growth platform

21% reduction in costs-to-serve

Kitting and complex product support

"fulfilmentcrowd has helped us achieve faster order processing and shipping times and increased customer satisfaction.”

Abigail Benton, Founder of the big silk

54 countries shipped to

99.9% SLA with fulfilmentcrowd

99% same day despatch rate

“fulfilmentcrowd have the model, technology and network to efficiently service both B2B and DTC across the UK and EU.”

Job Burns, Head of Supply Chain at Curlsmith

130% EU business growth YoY

97.4% OTIF rate for all orders in 2023

New sites planned in Poland, Italy & Spain

Outsourced Fulfillment

One partner, one network, one platform - unlimited possibilities

Outsourcing fulfillment is a strategic decision that can significantly benefit brands seeking a reliable and efficient solution for their order fulfillment needs.

As a leading fulfillment service provider, fulfilmentcrowd offers a comprehensive range of services designed to optimize the entire fulfillment process. With a network of strategically located fulfillment centers powered by award-winning tech, fulfilmentcrowd enables businesses to easily reach customers worldwide.

From post box to pallet, whether your products are in flat bottles or big bundles, we have a solution that's been tried and tested by 450+ high-volume eCommerce brands.

Explore our model

Centers of Excellence

Order fulfillment centers designed with you in mind

Pick accuracy and high-order volumes sit at the heart of our proprietary WMS, and each of our order fulfillment centers are equipped with the same technology and operational processes.

The SOIL Association has issued organic certifications to centers in our network, ensuring that we can offer compliant solutions to the highest organic standards. Paired with warehouse spaces designed to accommodate stock rotation and batch control, our extensive network allows us to quickly and accurately begin picking, packing, and shipping large order volumes to efficient time scales from day one.

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Specialist Capabilities

Servicing diverse routes to market

Consumer demands are diverse and therefore, the market can be complex. Our 30+ years of experience in the field means that we have encountered every potential intricacy and have met these with solutions that don't just work, they excel.

Requirements ranging from simple D2C orders, to ad-hoc wholesale pallet deliveries to fast and efficient kitting and bundle building, fulfilmentcrowd can support with all routes to market.

Our network of fulfillment centers includes chilled and ambient storage facilities, SOIL and organic certifications and FIFO & batch control operations.

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Our Health & Wellbeing Team

Sector experts delivering operational excellence

Continuously staying up-to-date with the latest industry trends, regulations, and best practices, we take immense pride in the expertise and experience of our team members, who are well-versed in managing the unique product, packaging, and delivery requirements within the health and wellbeing industry.

Training, development and diligence are at the core of our operations, allowing us to adapt quickly to the market's evolving needs, and provide brands with cutting-edge solutions.

Meet the team

Omnichannel Solutions

Servicing all routes to market

We understand the complexities of concurrently managing stock levels and distributing goods to consumers and businesses. fulfilmentcrowd offer unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Outsourcing to the right partner can reduce your costs, enhance service quality and expose your product to a global audience.

We work quick! We use our exceptional understanding and deep tech functionality to deploy custom fulfillment solutions at pace, opening doors to new markets at pace.

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Got a question?

We've answered them below

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Yes, we create bespoke solutions. It's our secret sauce! The likes of Shopify and Magento aren't the only platforms we integrate with.

With 30 years of software development experience under our belts, we specialize in providing tailored integration solutions for custom-built sales platforms. Our dedicated and highly skilled team of in-house engineers possess a wealth of experience (all with a minimum of 15 years of experience in the industry) in getting custom integrations built and implemented in a time frame you'll struggle to find elsewhere, and without the eye-watering upfront capital.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have lots of experience in this and we already support a number of our clients in shipping inventory to wholesale partners.

Our open API allows for seamless integration with EDI and ERP systems and our engineers can factor this into setup during onboarding.

We manage the inbound flow to many leading B2B partners major retailers and 3rd party marketplaces such as Holland & Barrett, Zalando, Asos and many different football clubs.

I need to integrate with a bespoke ERP system. Is this possible?

We have a unique capability, underpinned by a very skilled team of industry experts and engineers. We have an in-house team of 40+ software engineers who use sprint methodology to build custom solutions at pace for our portfolio of high-volume clients.

We have worked and continue to work with a number of large brands who have bespoke ERP systems at the core of their operations. Our teams build direct integrations into these platforms, allowing data to automatically flow between the fulfilmentcrowd platform and their bespoke tech stacks.

No project is too big or complex - we have deployed hundreds of tried and tested solutions since 2001.

Can I ship to my customers outside of the UK?

We offer cross-border shipping from any of our order fulfiment centres, which could prove the best solution for your brand if you are selling relatively low volumes overseas, or have a proposition where a slightly higher delivery cost works within your margins.

We do however, advise that brands who are looking to penetrate new regions or are shipping volumes outside of their home territory, locate part of their inventory within a key region close to their overseas consumer base. This is where we can add significant value - we have 15 locations located across the EU, UK and USA and can support clients in their expansion into new regions, making things happen in just a couple of weeks.

Will I need separate accounts on the platform for each country where my stock is located?

No, you can trade worldwide with one cohesive view. The same software runs throughout our entire network, meaning no matter the location of your stock or channels you are selling on, you will have one cohesive view within the platform.

Our tech pack comes with unlimited users, and the ability to check how little or often you would like to interact with the software. We do the hard work so you don't have to - we'll only alert you when something needs addressing, or we face an issue.

Do you use the FIFO method?

At fulfilmentcrowd, we adopt the FIFO method (First-In-First-Out) as a fundamental part of our inventory management process. FIFO is an essential inventory management technique where the oldest items in our clients' inventory are given priority and sold or used first. This means that the goods or products that arrived earliest in our warehouses are the first to be shipped out to customers or utilized in production.

Why is FIFO important?

We understand the significance of implementing the FIFO method in inventory management and its benefits for our clients:

Minimising Product Expiry: For businesses dealing with perishable or time-sensitive products, FIFO ensures that older items are dispatched first, significantly reducing the risk of products expiring on the shelves.
Preventing Obsolescence: In industries where products undergo frequent updates or newer versions are released, FIFO helps avoid inventory becoming obsolete, mitigating the risk of unsellable stock.
Optimising Storage and Holding Costs: By adhering to FIFO, we optimise storage space by moving older inventory first, resulting in reduced holding costs and maximising space utilisation efficiency.
Enhancing Customer Satisfaction: Following the FIFO principle, we ship fresher products to customers, leading to increased customer satisfaction and loyalty.

Do you offer batch control?

We do indeed offer batch control. This approach is particularly useful when dealing with large quantities of orders or inventory items. Here's a breakdown of what batch control entails and its benefits:

Grouping Orders: Batch control allows orders to be grouped together based on various criteria, such as geographic location, product type, or shipping method. This grouping enables efficient processing and reduces the complexity of handling individual orders separately.
Streamlined Processing: By processing orders in batches, we can optimise workflows. Instead of picking, packing, and shipping each order independently, our team can handle multiple orders at once, leading to faster processing times and increased overall efficiency.
Reduced Errors: Working with batches reduces the chances of errors during order fulfilment. Once a batch is set up, our team can double-check the accuracy of each order within the batch before processing. This reduces the risk of mixing up products or shipping the wrong items to customers.
Inventory Management: Batch control is crucial for inventory management. It helps track the movement of items in and out of the warehouse, enabling better inventory control and preventing stockouts or overstock situations.

Do you offer cold storage?

Our facility for chilled fulfillment is backed by a cold storage warehousing investment, powered by a Danfoss cooling system to keep products at 2-4 degrees Celsius all year round. This creates perfect storage conditions for supplements that contain live cultures. The specialist refrigerated storage unit is monitored 24/7 via CCTV and digital thermometers which makes sure the temperature never rises and our catalogue of fulfillment houses operates using First In, First Out (FIFO) method, eliminating waste costs from your bottom line.