Order management system built for control and scale

When selecting an order management system (OMS), it’s essential to ensure tight integration with your core business functions to streamline operations. Key features to consider include:

• Inventory management: Real-time visibility into stock levels to prevent overselling and stockouts.
• CRM integration: Seamless connection to your Customer Relationship Management tools to maintain up-to-date customer information and manage returns.
• eCommerce integrations: Capability to sync across multiple online sales channels like Shopify, Magento, or custom-built platforms, ensuring smooth order processing and updates across all systems.
• Order tracking: Transparency for both your team and customers, providing real-time updates on order status and expected delivery.
• Shipping and returns management: Integration with logistics providers to automate dispatch and handle returns efficiently, reducing administrative overhead.

The ability to integrate these features within a flexible and scalable platform is key to maintaining operational efficiency and delivering a great customer experience, whether you’re managing B2C or B2B orders.

At fulfilmentcrowd, we include order management as a key feature of our platform, so you don’t need to worry about additional costs or complex pricing models.

With fulfilmentcrowd, you benefit from integrated order management as part of our comprehensive fulfilment solution. This means you can access all the essential features - like inventory management, CRM integration, and shipping - within one platform without needing to purchase separate software or add-ons.

The pricing model is designed to scale with your business, providing flexibility for growing brands, with features and capabilities tailored to your specific needs. By leveraging automation and advanced workflow management, fulfilmentcrowd helps to reduce costs associated with manual processing and improve operational efficiency, offering great value for your investment.

Absolutely! The fulfilmentcrowd platform is built with flexibility at its core. Leveraging definable workflows and a robust database architecture, it can be fully customised to manage virtually any logical process you require. Whether your business is focused on direct-to-consumer (DTC) or B2B channels, our order management system (OMS) can be tailored to seamlessly integrate with your unique operational requirements, enhancing your customer proposition.

Our customised order management solution enables you to adapt workflows, manage multi-channel orders, and implement personalised processes that align with your brand’s goals. By providing the flexibility to define custom logic, data capture, and process automation, fulfilmentcrowd ensures that you can deliver a tailored customer experience that meets the specific needs of your target audience.