Health and lifestyle fulfilment

High-volume global fulfilment for ambitious health and lifestyle brands.

How it works

Multichannel growth

With an expected market CAGR 2023-2027 of 10.9% and a predicted market value of £49.23billion by 2023, substantial opportunity sits at the heart of this market throughout both eCommerce and bricks and mortar retail.

Soaring opportunity

Whether you sell vitamins, supplements, meal replacements, mental performance enhancers or anything in between, the market as a whole is reaching new heights, seeing substantial growth of 20% in 2022.

Added value solutions

With significant added value solutions, global capabilities and fulfilment experts with 30+ years of experience, we can help with custom D2C and B2B fulfilment solutions servicing 150+ end markets from 15 high-volume fulfilment centres.

willpowders-Sep-27-2024-03-46-09-3713-PM

“fulfilmentcrowd have gone above and beyond. The trust we have in fulfilmentcrowd has been invaluable to us as a rapidly growing company.”

Davinia Taylor, CEO at WillPowders

99.9% same day despatch rate

60% YoY growth

25% reduction in shipping costs

“We worked with fulfilmentcrowd to optimise the size and location of our stock. Reducing delivery miles has significantly reduced our GHG emissions and helped the business become B-Corp accredited.”

Sean McKinney, Fulfilment Manager at Bambino Mio

Access to global growth platform

21% reduction in costs-to-serve

Kitting and complex product support

"fulfilmentcrowd has helped us achieve faster order processing and shipping times and increased customer satisfaction.”

Abigail Benton, Founder of the big silk

54 countries shipped to

99.9% SLA with fulfilmentcrowd

99% same day despatch rate

Outsourced fulfilment

One partner, one network, one platform - unlimited possibilities

Outsourcing fulfilment is a strategic decision that can significantly benefit brands seeking a reliable and efficient solution for their order fulfilment needs.

As a leading fulfilment service provider, fulfilmentcrowd offers a comprehensive range of services designed to optimise the entire fulfilment process. With a network of strategically located fulfilment centres powered by award-winning tech, fulfilmentcrowd enables businesses to easily reach customers worldwide.

From post box to pallet, whether your products are in flat bottles or big bundles, we have a solution that's been tried and tested by 450+ high-volume eCommerce brands.

Centres of excellence

Order fulfilment centres designed with you in mind

Pick accuracy and high-order volumes sit at the heart of our proprietary WMS, and each of our order fulfilment centres are equipped with the same technology and operational processes.

The SOIL Association has issued organic certifications to centres in our network, ensuring that we can offer compliant solutions to the highest organic standards. Paired with warehouse spaces designed to accommodate stock rotation and batch control, our extensive network allows us to quickly and accurately begin picking, packing, and shipping large order volumes to efficient time scales from day one.

Specialist capabilities

Servicing diverse routes to market

Consumer demands are diverse and therefore, the market can be complex. Our 30+ years of experience in the field means that we have encountered every potential intricacy and have met these with solutions that don't just work, they excel.

Requirements ranging from simple D2C orders, to ad-hoc wholesale pallet deliveries to fast and efficient kitting and bundle building, fulfilmentcrowd can support with all routes to market.

Our network of fulfilment centres includes chilled and ambient storage facilities, SOIL and organic certifications and FIFO & batch control operations.

Our health and wellbeing team

Sector experts delivering operational excellence

Continuously staying up-to-date with the latest industry trends, regulations, and best practices, we take immense pride in the expertise and experience of our team members, who are well-versed in managing the unique product, packaging, and delivery requirements within the health and wellbeing industry.

Training, development and diligence are at the core of our operations, allowing us to adapt quickly to the market's evolving needs, and provide brands with cutting-edge solutions.

Omnichannel solutions

Servicing all routes to market

We understand the complexities of concurrently managing stock levels and distributing goods to consumers and businesses. fulfilmentcrowd offer unique capabilities to support the growth of omnichannel brands, powered by the deep functionality of our software technology. Outsourcing to the right partner can reduce your costs, enhance service quality and expose your product to a global audience.

We work quick! We use our exceptional understanding and deep tech functionality to deploy custom fulfilment solutions at pace, opening doors to new markets at pace.

fulfilmenrtcrowd software integrates with mutliple channels

Got a question?

We've answered them below

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Absolutely. At fulfilmentcrowd, we offer bespoke integration solutions tailored to each brand. While we seamlessly integrate with major eCommerce platforms like Shopify and Magento, our expertise extends beyond that. With over 30 years in software development, our team of seasoned, in-house engineers specialises in building and implementing custom integrations for unique systems. We aim to deliver your integration swiftly and efficiently, without the high upfront costs often associated with custom solutions.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have extensive experience in shipping inventory to B2B and wholesale partners, and we already support many clients with similar needs. Our open API enables seamless integration with EDI and ERP systems, which our engineers incorporate during onboarding to streamline setup.

We expertly manage inbound stock flow to major B2B partners, retailers, and third-party marketplaces like Holland & Barrett, Zalando, ASOS, and even a variety of professional football clubs.

I need to integrate with a bespoke ERP system. Is this possible?

Yes, our unique capability lies in our skilled team of industry experts and engineers who specialise in custom integration solutions. With an in-house team of over 40 software engineers, we utilise sprint methodology to quickly build tailored integrations for our high-volume clients. We frequently work with large brands that use bespoke ERP systems as a core part of their operations, seamlessly connecting their tech stack with the fulfilmentcrowd platform for automatic data flow.

No project is too complex. Since 2001, we’ve delivered hundreds of proven solutions for custom ERP integrations.

Can I ship to my customers outside of the UK?

Yes, we offer cross-border shipping from any of our order fulfilment centres, providing a scalable solution for brands currently selling low-volume overseas orders or when slightly higher delivery costs fit within your margin.

For brands planning to expand into new regions or scale shipping outside their home market, we recommend locating part of your inventory closer to overseas customers. With 16 fulfilment locations across the EU, UK, USA and AU, we can streamline your international expansion, enabling your brand to enter new markets quickly—often within a few weeks.

Will I need separate accounts on the platform for each country where my stock is located?

No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.

Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.

Do you use the FIFO method?

At fulfilmentcrowd, we adopt the FIFO method (First-In-First-Out) as a fundamental part of our inventory management process. FIFO is an essential inventory management technique where the oldest items in our clients' inventory are given priority and sold or used first. This means that the goods or products that arrived earliest in our warehouses are the first to be shipped out to customers or utilised in production.

Why is FIFO important?

We understand the significance of implementing the FIFO method in inventory management and its benefits for our clients:

Minimising Product Expiry: For businesses dealing with perishable or time-sensitive products, FIFO ensures that older items are dispatched first, significantly reducing the risk of products expiring on the shelves.
Preventing Obsolescence: In industries where products undergo frequent updates or newer versions are released, FIFO helps avoid inventory becoming obsolete, mitigating the risk of unsellable stock.
Optimising Storage and Holding Costs: By adhering to FIFO, we optimise storage space by moving older inventory first, resulting in reduced holding costs and maximising space utilisation efficiency.
Enhancing Customer Satisfaction: Following the FIFO principle, we ship fresher products to customers, leading to increased customer satisfaction and loyalty.

Do you offer batch control?

We do indeed offer batch control. This approach is particularly useful when dealing with large quantities of orders or inventory items. Here's a breakdown of what batch control entails and its benefits:

Grouping Orders: Batch control allows orders to be grouped together based on various criteria, such as geographic location, product type, or shipping method. This grouping enables efficient processing and reduces the complexity of handling individual orders separately.
Streamlined Processing: By processing orders in batches, we can optimise workflows. Instead of picking, packing, and shipping each order independently, our team can handle multiple orders at once, leading to faster processing times and increased overall efficiency.
Reduced Errors: Working with batches reduces the chances of errors during order fulfilment. Once a batch is set up, our team can double-check the accuracy of each order within the batch before processing. This reduces the risk of mixing up products or shipping the wrong items to customers.
Inventory Management: Batch control is crucial for inventory management. It helps track the movement of items in and out of the warehouse, enabling better inventory control and preventing stockouts or overstock situations.

Do you offer cold storage?

Our facility for chilled fulfilment is backed by a cold storage warehousing investment, powered by a Danfoss cooling system to keep products at 2-4 degrees Celsius all year round. This creates perfect storage conditions for supplements that contain live cultures. The specialist refrigerated storage unit is monitored 24/7 via CCTV and digital thermometers which makes sure the temperature never rises and our catalogue of fulfilment houses operates using First In, First Out (FIFO) method, eliminating waste costs from your bottom line.