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fulfilmentcrowd reported record revenues of £17.4 million for 2024, with a 23% year-on-year increase driven by strong growth in its international subsidiaries in Germany and the USA, now comprising 22% of group turnover. The company’s EBITDA also doubled to £1.7 million, and it plans to expand with new warehouse locations in Australia and the Republic of Ireland for FY25.

Retailers preparing for peak season face critical pain points such as missed SLAs, lost parcels, and rising costs, as noted by fulfilmentcrowd CEO Lee Thompson, who stresses the importance of scalable fulfilment and flexible logistics solutions to handle surges in demand and protect customer satisfaction. By optimizing warehouse layouts, leveraging technology, and ensuring reliable post-purchase experiences, retailers can navigate challenges and improve performance during this profitable yet demanding period.

As the 2024 peak shopping season begins, retailers face mounting challenges such as rising costs, missed SLAs, and customer service overload. Lee Thompson, CEO of fulfilmentcrowd, stresses the importance of scalable fulfilment solutions to handle demand surges, safeguard customer satisfaction, and support brand confidence during this critical period.

fulfilmentcrowd, a global logistics platform, reported record revenues of £17.4 million for FY24, marking a 23% year-on-year growth, driven by international subsidiaries and a strong focus on the health and wellbeing sector. The company's EBITDA doubled to £1.7 million, supported by improved margins and cash conversion. In H1 of FY25, the business is already ahead of expectations, with new customer wins generating £3.5 million in annual contract value. The platform continues to expand globally, with new warehouses planned in Australia and Ireland, and remains focused on sustainable growth and innovation through its R&D initiatives.

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