Our new fulfilment centre is officially open in Dublin, Ireland! Read the blog to learn more

Award-winning global eCommerce fulfilment platform 

Scalable, resilient and feature-rich fulfilment software designed for ambitious ominchannel brands seeking to access new markets, simplify fulfilment operations and drive sales growth.

An integrated 'multi-everything' fulfilment platform that manages supply chain logistics, sales channels, returns processing and detailed reporting across multiple territories, helping brands achieve global reach with ease.

Fulfilment technology you can rely on.
A common platform making order fulfilment simple, smart and scalable.

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Real-time data and notifications

The fulfilmentcrowd platform leverages real-time data to deliver instant insights and personalised updates on important fulfilment tasks, helping users stay informed and respond swiftly.

 

Explore inventory planning

 

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Enhanced consumer experience

A host of smart features designed to put the consumer in control of their delivery experience, increasing retention and driving down operational costs for your brand.

 

Learn about support & knowledge base

 

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Powerful data and
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Data-rich reporting and graphical analytics tools provide timely, actionable insights to support data-driven decision-making and enhance profitability.

 

Jump into custom reporting features

 

The fulfilmentcrowd platform lets you take control

 

Our fulfilment software has been designed and built by a team with deep expertise in omnichannel fulfilment. The platform offers full, real-time access to all fulfilment processes and data that drives your business forward. It is available on desktop, tablet and mobile and empowers you to manage your operations from anywhere.

The platform simplifies management of B2B and direct-to-consumer (DTC) operations, enabling users to view, create, edit and manage products, sales channels, orders, inbound stock and support tickets across the fulfilmentcrowd global network.

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Easy integrations with B2B and DTC sales channels

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User-friendly interface with intuitive access to real-time data

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Unified platform connecting operations across the global network

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The fulfilmentcrowd platform our global operating system

 

The platform is deployed to warehouses across our global fulfilment network. It is where the magic happens and has been designed to ensure the end-to-end fulfilment process can be deployed and completed efficiently at scale.

 

The movement of every unit of inventory is barcode-verified, from initial receipt to putaway and the dispatch of orders. fulfilmentcrowd innovations like automated picking management combine big data and AI to create hyper-productive operating environments. 

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Industry-leading service levels and accuracy ensure a top-tier performance

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Scalable capacity and resource utilisation to support growing brands

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Real-time updates and an integrated operating environment

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Advanced, automated platform to manage your business anywhere

 

The scale and flexibility of our model and software means that we can offer capabilities that are specific to your product, sector or territory.

 

From chilled storage in the UK, hanging garments in Germany or electronic device reprocessing in the USA, we have a fulfilment solution to support your growing brand.

 

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Channel Integrations
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Product Management
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Warehouse Management
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Order Management
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Returns Management
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Task Management
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Purchasing Management
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Delivery Assured
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Custom Reporting
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Forecasting & Analysis
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Inventory Planning
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Support & Knowledge Base
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Carbon Accounting

We integrate with all sales channels. Can’t find what you need?
We’ll custom build it.

Enabling high-growth omnichannel brands to effortlessly connect their sales channels in just a few seconds!

View all integrations Our business model
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Trusted by 250+ brands.
The numbers speak for themselves

TurtleWax
5x
Weekly order volume increase in 2023.

Read our case studies

Willpowders
99%
Same day shipping services levels in 2023.

Read WillPowder's story

EdHardy
9x
International sales increase in 2023.

Read Ed Hardy's story

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26%
Reduction in GHG emissions.

Read our case studies

BAPE
18%
Reduction in fulfilment costs.

Read our case studies

Got a question about our fulfilment platform?

We've answered them below

Can I ship to my customers outside of the UK?

Yes, we offer cross-border shipping from any of our order fulfilment centres, providing a scalable solution for brands currently selling low-volume overseas orders or when slightly higher delivery costs fit within your margin.

For brands planning to expand into new regions or scale shipping outside their home market, we recommend locating part of your inventory closer to overseas customers. With 16 fulfilment locations across the EU, UK, USA and AU, we can streamline your international expansion, enabling your brand to enter new markets quickly - often within a few weeks.

What can I expect when partnering with fulfilmentcrowd?

Partnering with fulfilmentcrowd offers your brand an accelerated path to growth with tailored, data-driven fulfilment solutions. Our in-house technology empowers rapid deployment, helping you tap into incremental revenue opportunities by entering new markets ahead of competitors. Each project is guided by our experienced industry professionals, supported by an advanced technology team that ensures a seamless and robust transition. With rigorously planned implementation strategies, fulfilmentcrowd has delivered exceptional results for hundreds of brands globally, offering an unbeatable timeframe and proven reliability every step of the way. Read some of our success stories on our case study page. 

How many sales channels are supported by the fulfilmentcrowd platform?

The fulfilmentcrowd platform supports a wide range of eCommerce integrations to help you manage your multichannel fulfilment. We offer pre-built integrations with all major eCommerce platforms like Shopify, Amazon, and eBay, as well as marketplaces and emerging channels. Additionally, our flexible Open API allows seamless connections with niche channels, giving you the flexibility to integrate with almost any platform your business uses. 

Whether you are scaling your operations with multi-channel selling, expanding into new markets, or looking to manage both B2B and B2C operations from a single platform, we have the tools to support it. By centralising your inventory management and order fulfilment, our platform ensures you can serve customers efficiently across all channels, improving operational efficiency and customer satisfaction.

Will I need separate accounts on the platform for each country where my stock is located?

No, fulfilmentcrowd’s platform provides a single, unified view for managing your operations worldwide. With the same software operating across our entire fulfilment network, you’ll have seamless visibility of your inventory across multiple regions and sales channels in one centralised view.

Our technology package includes unlimited users, enabling flexible access so you can interact with the platform as much or as little as you’d like. We handle the operational complexities, notifying you only when action is needed or if there’s an issue, so you can stay focused on growth.

I have a custom-built sales platform. Can I still integrate with fulfilmentcrowd?

Absolutely. At fulfilmentcrowd, we offer bespoke integration solutions tailored to each brand. While we seamlessly integrate with major eCommerce platforms like Shopify and Magento, our expertise extends beyond that. With over 30 years in software development, our team of seasoned, in-house engineers specialises in building and implementing custom integrations for unique systems. We aim to deliver your integration swiftly and efficiently, without the high upfront costs often associated with custom solutions.

Can you support my brand in shipping stock to B2B and wholesale partners?

Absolutely! We have extensive experience in shipping inventory to B2B and wholesale partners, and we already support many clients with similar needs. Our open API enables seamless integration with EDI and ERP systems, which our engineers incorporate during onboarding to streamline setup.

We expertly manage inbound stock flow to major B2B partners, retailers, and third-party marketplaces like Holland & Barrett, Zalando, ASOS, and even a variety of professional football clubs.

I need to integrate with a bespoke ERP system. Is this possible?

Yes, our unique capability lies in our skilled team of industry experts and engineers who specialise in custom integration solutions. With an in-house team of over 40 software engineers, we utilise sprint methodology to quickly build tailored integrations for our high-volume clients. We frequently work with large brands that use bespoke ERP systems as a core part of their operations, seamlessly connecting their tech stack with the fulfilmentcrowd platform for automatic data flow.

No project is too complex. Since 2001, we’ve delivered hundreds of proven solutions for custom ERP integrations.

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Find the right fulfilment solution for your brand

Let us handle the logistics whilst you focus on growth. Reach out today for a tailored fulfilment solution.

 

 

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